Nov 16, 2009
Cabin Crew Recruitment – What To Expect From This Job
Cabin crew recruitment is something that airlines do, but it does not happen all the time, an you need to know they are looking for very special staff. It takes unique qualities to become a cabin crew member and it not the easiest work field to get into.
These members of staff form the central form of contact between the airline and the service it offer its customers. If a customer is unhappy with one airline, there are plenty of competitors out there they can try. Cabin crew is responsible for travelers’ safety and comfort, and this is far more involved than just doling out drinks and food.
They are specifically trained to deal with the safety and security of all passengers as well as deal with emergency situations; this is their key performance area. They need to be tactful and gentle with fearful passengers and firm with respect for unruly passengers. They also have to help with boarding as well as disembarking.
The cabin crew is briefed prior to every flight regarding a particular situation or variable that may be expected, such as weather etc. They also ensure that the cabin of the plane has been properly cleaned and is tidy and well stocked before the passengers’ board. They check vital cabin equipment including emergency medical stores.
They also have to liaise with various other ground staff in matters pertaining to the flight, secure hand luggage and check that all passengers are safely belted in. The fun start right away with the demonstration of in-flight emergency and safety procedures! That always makes me smile, and I wonder how they keep a straight face. They offer duty free products to passenger which are for sale during the flight, see to their comfort, deal with scared and difficult passengers and help with immigration papers and flight reports.
The hours are varied and there is no strict rules as far as a typical working week goes, this all depends on how many flight they are an how many staff members are available. They work on a rota system and hours are unsociable as well as irregular. They have to work public holidays, weekends and nights all as a normal part of their working week or month.
Nights, public holidays, weekends are all grist for the mill of cabin crew and they have to be as flexible in their approach to their work as the airline is to their flights. Some cabin crew work short haul, others work long haul and some work both.
This job provides for both a demanding and exciting working environment, and a lot of time is spent on your feet, jet-lag is inevitable! The people who do this job are people who really want to do it. But is also has great rewards, experienced cabin crew earn good basic salaries, get to see new places and meet new people all the time and may be given commissions, flight, meal and uniform allowances. And for people with additional qualifications, say nursing, the money is even better!
Looking to find out how you get the edge during the cabin crew interview, then visit www.cabin-crew-interview.co.uk to find the best advice on how you can become cabin crew at your first attempt.
